ADLANE MALLEK
Customer Service & IT Support Professional
Profile summary
Motivated and customer-focused professional with proven experience in sales, client service, and IT technical support. Skilled in troubleshooting, CRM systems, and client relationship management. Adept at improving service quality, boosting sales, and maintaining high satisfaction levels. Seeking to contribute to a growing company in Qatar as a Customer Service or IT Support Specialist.
Key skills
Professional experience
• Promoted new product lines and increased overall store sales by 15%. • Provided hardware and software troubleshooting, achieving 95% customer satisfaction. • Managed stock and advised clients to maximize sales and loyalty.
- Promoted new product lines and increased overall store sales by 15%.
- Provided hardware and software troubleshooting, achieving 95% customer satisfaction.
- Managed stock and advised clients to maximize sales and loyalty.
• Managed patient records and supported daily administrative operations. • Assisted in data entry and ensured accurate documentation.
- Managed patient records and supported daily administrative operations.
- Assisted in data entry and ensured accurate documentation.
• Supported financial tracking and document management, reducing errors by 20%. • Improved digital filing and workflow organization.
- Supported financial tracking and document management, reducing errors by 20%.
- Improved digital filing and workflow organization.
• Exceeded monthly sales targets through effective product presentations and negotiations. • Built lasting relationships with clients and ensured repeat business.
- Exceeded monthly sales targets through effective product presentations and negotiations.
- Built lasting relationships with clients and ensured repeat business.